Written guide
The written course is not yet available. The scope below is an outline.
- Apply the Front desk layout
- Book a guest from a phone call
- Check in a reserved guest and add a walk-in
- Work the service queue: who is waiting and who is assigned to each service point
- Seat the party on the floor plan
- Open the table's tab for the server
- Handle a late arrival or a no-show
- Close the shift: today's bookings and the floor at a glance