Video chapters
- 0:00 Welcome
- 0:26 How a lead moves from first visit to won
- 0:48 1 · The field sales phone: explained
- 1:07 1 · The field sales phone — the Field sales layout, and a lead captured on the spot
- 1:54 2 · Calls and texts: explained
- 2:06 2 · Calls and texts — call or text the lead from the app
- 2:27 3 · The sales workflow: explained
- 2:43 3 · The sales workflow — move the lead through the sales stages
- 2:59 3 · The sales workflow — see the contact's history
- 3:19 4 · Calendar and field appointments: explained
- 3:36 4 · Calendar and field appointments — the day's appointments in the Calendar
- 3:47 4 · Calendar and field appointments — book a field appointment
- 4:10 5 · Follow-up and the win: explained
- 4:26 5 · Follow-up and the win — set the follow-up task, and complete a task
- 4:47 5 · Follow-up and the win — win the deal: the lead becomes a customer
- 5:00 Wrap-up
Written guide
The written course is not yet available. The scope below is an outline.
- Capture a lead on the spot
- Call or text the lead from the app
- Move the lead through your sales workflow stages
- See the contact's history
- See the day's meetings and appointments in the Calendar
- Book a meeting or field appointment
- Set the follow-up task and complete it
- Win the deal and convert the lead to a customer