A till, a door scanner or a host stand is used by many people in a shift. The app is built so each of them signs in as themselves in a second or two, and so the device keeps its hardware and layout when they do.
Quick sign-in
On the login screen choose POS Quick Sign-In. It takes an employee ID and a six-digit passcode, or a tap of an NFC staff card.
It does not ask which organization. The screen uses the one this device last signed into and shows it at the top, so nobody types an organization name at a counter. That also means quick sign-in only works after somebody has signed into the device with an email and password at least once — before that it says Sign in with your email and password first. Changing the device to a different organization is the same act: sign in there once with an email and password, and quick sign-in follows.
The footer line tells you what the device can read: On-device NFC ready., Bluetooth NFC reader:
The organization decides the rule, and the server enforces it:
| Mode | What signs you in |
|---|---|
| passcode | Card tap and PIN, or employee ID and PIN |
| instant | A registered card alone; the PIN field appears only if the server asks for it |
If a card tap is refused with "invalid employee id or passcode", the app reveals the PIN field rather than failing — the organization requires one.
Each person sets their own passcode under More → My quick-login passcode, linked to their BusinessMade employee ID. Cards are issued by an administrator under Access cards; the card carries the employee ID as data and is bound to the chip's factory serial, so a cloned card is rejected.
An iPad has no card reader. Pair a Bluetooth NFC reader under More → Devices → NFC card reader and taps arrive the same way.
Saved sessions
Every organization you sign into is remembered on the device as a saved session — a tile on the login screen with your name and avatar. Tap it to sign in again without a password. A session whose refresh token has expired shows as expired and drops you to the password step, prefilled.
Signing out keeps the saved sessions and the organization the device last signed into — which is what quick sign-in runs on. Only clearing the app's data removes them.
It keeps nothing else. Sign-out also unpairs the printer, the card reader, the scanner and the NFC reader, forgets the selected location, and resets the home layout — which is the strongest argument for quick sign-in on any device with hardware attached.
Switching organizations
If your account belongs to more than one organization, each is its own saved session. There is no switcher inside the app: sign out first, then either tap the other organization's row on the sign-in screen, or enter your email and choose from the Organization picker that appears above the password. What you can see and do is governed by your role in that organization.
Switching also moves quick sign-in: the organization a device belongs to is the last one signed into with an email and password.
Switching re-registers the softphone for the new organization, so calls follow you and the old organization's calls stop ringing this device.
The login screen locks the organization field once one has been used — Change beside it unlocks it — which stops a shared device drifting to the wrong organization by a typo.
The location picker
The header of the home screen carries a location picker. It scopes everything operational:
| Screen | What changes with location |
|---|---|
| POS | Products, categories, day-parts, 86 list, open tabs |
| Tabs | The bills listed |
| Floor | The service points |
| Reservations | The bookings listed (bookings with no location still show) |
| Check-in | The queue and the spots; the screen refuses to load with no location selected |
| Pipelines | Tickets fired at that location |
The choice is remembered on the device. A device that "shows nothing" on the Floor or Check-in screens is nearly always on a location with no service points; pick the right one.
Home layout
More → Home apps & groups hides tiles or entire groups on this device. A counter tablet can show BusinessMade only; a manager's phone everything. Hidden items are per device, not per person, so every person who signs in on that device sees the same layout.
The hidden-tile list is device storage that logout wipes, along with the printer, card reader, scanner, NFC reader and selected location. None of it is restored on the next sign-in. On a device you have configured deliberately, use quick sign-in rather than signing out between people.
What is per device and what is not
| Per device | Per organization |
|---|---|
| Paired printer, card reader, scanner, NFC reader | Quick sign-in mode |
| Selected location | Registered cards |
| Hidden tiles and groups | Menus, day-parts, 86 list |
| Saved sessions | Locations and service points |
Rolling out a new tablet means pairing hardware, picking the location and hiding tiles. Everything else follows the organization.