Use the Venue management or Event operations layout to coordinate the venue. Select the event, then move between its information, statistics, schedule, people and management views.
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Overview and event selection
The event workspace keeps staff tools under one selected event. Review its title and dates before opening admission or ticket actions. Use event selection when changing assignments; changing a business location and changing an event are separate choices.
Info Center
Info shows sessions happening now and starting soon, with operational figures to help staff answer attendee questions. Refresh when checking a programme change. Use it at an information desk or while directing people to their next session.
Schedule
Schedule brings session timing and details together. Browse the event programme and use the available date, track or session filters. Authorized staff can maintain sessions through the event tools. Event-wide programme and configuration work can also be managed from web administration.
People
The People view organizes event participants such as speakers, exhibitors and staff. Filter by participant type, inspect the record, add a participant, confirm an invitation or change a role where your permissions allow. Remove a participant only when they should no longer be listed.
Participant records and admission tickets have different purposes. Adding a speaker or exhibitor does not by itself replace the ticket or credential policy for entering a controlled zone.
Statistics and occupancy
Stats opens the live event dashboard. Review ticket totals, unique check-ins, scan activity, denials, sessions and participant counts. Zone occupancy shows how many holders are currently inside a zone and its configured capacity.
| Figure | Meaning |
|---|---|
| Tickets | Ticket records for the event |
| Unique check-ins | Holders admitted over the reporting period |
| Scan attempts and denials | Activity at scanning points, including refused presentations |
| Current occupancy | Entries less recorded exits for the zone |
| Capacity | The configured limit used for admission decisions |
A person who attended and later left remains part of attendance history but no longer occupies a place inside. Always use current occupancy for decisions about available space.
Management and activity
Use Manage for event details and the actions available to your role, including publication. Maintain event setup, ticket types, zones and stations in web administration when preparing the operation. Review activity and admission history when resolving a ticket or movement enquiry.
Keep the ticket desk, door and benefit counters coordinated through the same event records. See Access and benefits setup.