Select the event before opening Tickets or More → Accreditation Desk. Use the Ticket sales or Accreditations device layout when the device is dedicated to that work.
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Prepare the desk
Administrators configure ticket types, pricing, sale availability, capacity, event zones and accreditation points. Each desk can have its own ticket-type and walk-in rules. Assign the device's business location, configure payment methods and connect its ticket printer.
Sell tickets
- Open Tickets → Sell and choose an available ticket type.
- Set the quantity and holder details.
- Choose the payment method and continue to Ticket checkout.
- Review the ticket lines, currency and amount before collecting payment.
- Complete payment using the selected cash, card or other available method.
- Choose Print tickets & receipt to give the holder admission codes and their payment record.
A multi-ticket sale produces distinct tickets. Hand each holder the appropriate code. A printed ticket contains a scannable QR code and a readable reference for lookup; the reference text alone is not the barcode.
An unfinished ticket checkout is saved on the device. Use Resume checkout to continue that sale, or the available cancellation action to abandon it. Review an existing payment result before initiating another collection.
Issue and complimentary tickets
Issue creates a ticket using the selected type and holder details. Comp records a complimentary ticket with a reason, such as a speaker or VIP allocation. Use the appropriate action for the organization's ticketing policy; ticket issuing and collecting payment are separate responsibilities.
Search or refresh the ticket list to inspect holder details and status. The summary counts describe issued ticket records; use current occupancy when deciding how many people are inside.
Collect an existing booking
- Open Accreditation Desk and select the desk or General accreditation.
- Search by holder email or the booking or confirmation reference.
- Identify the correct ticket in the results.
- Use Fulfill for ticket handover. Fulfilment rotates the admission QR for the collected ticket.
- Open Ticket / print, review the holder and type, then Print ticket.
Give the holder the current issued code. A previously replaced code should not be used for admission. Ticket printing and accreditation handover do not replace an entrance scan.
Register a walk-in
Choose Walk-in Registration at a desk that permits walk-ins. Select an eligible ticket type and enter the attendee's name and contact details. Complete the registration and use the resulting ticket's print action. Paid attendance should follow the configured sale and payment workflow.
Desk restrictions control which ticket types can be handled and whether walk-ins are available. Choose the proper desk for the attendee's allocation.
Ticket printing
Connect the receipt or thermal printer under Devices and choose its paper width. Use the ticket print action to print the QR at a readable size with the holder and event information. Keep the print window open until you choose Close, allowing additional copies where appropriate.
Multiple paper copies of one ticket represent the same admission credential; they do not create additional entries or benefit uses. Reprinting a receipt does not collect another payment.
Continue with Event scanning and Printers.